Shipping Policy
Thank you for shopping with Jowao! We strive to provide you with fast and reliable shipping service.
Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Please note that orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
We offer worldwide shipping with the following estimated delivery times:
Please note that delivery times may vary due to customs delays, holidays, or other unforeseen circumstances.
Shipping Costs
- Shipping fees are calculated at checkout based on your location and order weight.
- Free shipping offers will be clearly indicated on the product page or during checkout.
Customs, Duties, and Taxes
- International orders may be subject to customs duties, taxes, and fees levied by the destination country.
- These charges are the responsibility of the recipient.
- Please check with your local customs office for more information.
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with tracking details.
- You can track your package online using the provided tracking number.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact our support team within 7 days of delivery for assistance.
- We will work with the carrier to resolve the issue promptly.